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Managing Business Activities to Achieve Results

Aim

The aim of this unit is to provide learners with the understanding and skills to manage their activities in the business workplace to improve their effectiveness and efficiency.

Learning outcomes and assessment

LO1 Understand the importance of business processes in delivering outcomes based upon business goals and objectives

1.1 evaluate the interrelationship between the different processes and functions of the organisation

1.2 justify the methodology to be used to map processes to the organisation’s goals and objectives

1.3 evaluate the output of the process and the quality gateways

LO2 Be able to develop plans for own area of responsibility to implement operational plans

2.1 design plans which promote goals and objectives for own area of responsibility

2.2 write objectives, which are specific, measurable, achievable, realistic and timebased to align people and other resources in an effective and efficient way

2.3 implement appropriate systems to achieve objectives in the most efficient way, on time, to budget and meeting organisational standards of quality

2.4 carry out work activities meeting the operational plan through effective monitoring and control

LO3 Be able to monitor appropriate systems to improve organisational performance

3.1 design systems to manage and monitor quality standards specified by the organisation

3.2 demonstrate a quality culture to ensure continuous monitoring, evaluation and development of the process

3.3 recommend improvements which align with the organisation’s objectives and goals and which result in improvements

3.4 report on the wider implications of proposed changes within the organisation

LO4 Be able to manage health and safety in the workplace

4.1 carry out risk assessments as required by legislation, regulation and organisational requirements ensuring appropriate action is taken

4.2 demonstrate that health and safety regulations and legislation applicable in specific work situations are correctly and effectively applied

4.3 carry out a systematic review of organisational health and safety policies and procedures in order to ensure they are effective and compliant

4.4 carry out practical application of health and safety policies and procedures in the workplace.