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Employee Relations

Aim

The aim of this unit is to introduce learners to the importance of good employee relations for business success and the impact of changes which have affected employment relationships.

Learning outcomes and assessment

LO1 Understand the context of employee relations against a changing background

1.1 explain the unitary and pluralistic frames of reference

1.2 assess how changes in trade unionism have affected employee relations

1.3 explain the role of the main players in employee relations

LO2 Understand the nature of industrial conflict and its resolution

2.1 explain the procedures an organisation should follow when dealing with different conflict situations

2.2 explain the key features of employee relations in a selected conflict situation

2.3 evaluate the effectiveness of procedures used in a selected conflict situation

LO3 Understand collective bargaining and negotiation processes

3.1 explain the role of negotiation in collective bargaining

3.2 assess the impact of negotiation strategy for a given situation

LO4 Understand the concept of employee participation and involvement

4.1 assess the influence of the EU on industrial democracy in the UK

4.2 compare methods used to gain employee participation and involvement in the decision making process in organisations

4.3 assess the impact of human resource management on employee relations.