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Identify the knowledge management cycle

    Assignment Instructions

    Assignment ID: FG133134431

    Discussion

    Read Case 6.1, EC Application – Knowledge Management at Infosys Technologies. Identify the knowledge management cycle, found in exhibit 6.6, in this case, applying each entity such as create, capture, refine, etc. to the case and briefly explaining each one. Then, explore the broader question of how knowledge management is related to e-commerce.

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