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Demonstrate effective oral communication skills

    Assignment Instructions

    Assignment ID: FG133138927

    ICTDBS505 Monitor and Improve Knowledge Management Systems

    Assessment Task: Project Portfolio

    Activities

    Complete the following activities:

    1. Carefully read the following:
    This assessment requires you to create improvements for a knowledge management system. You can complete this project based on a project provided by your assessor or for a business you are familiar with or are working for.

    You will be collecting evidence for this unit in a Project Portfolio. The steps you need to take are outlined below. Before you begin, complete page 4 of your Project Portfolio.

    Prepare to improve the knowledge management system.
    If you are completing this assessment for the project provided by your assessor, your assessor will provide you with the database for review. If you are completing this for your own business, you will need to review the database.
    You are required to prepare to improve the knowledge management system. This involves:
    • reviewing the existing knowledge management system and identifying and documenting details including structure and operation.
    • determining the organisation’s requirements for the knowledge management system.
    • developing an updated information structure.
    • developing a plan for implementing the information structure improvements.
    Complete Section 1 of your Project Portfolio.

    2. Create knowledge management system improvements.
    You are required to create at least three knowledge management system improvements. This involves:
    • accessing and collating information.
    • organising the information as per the organisation’s requirements.
    Complete Section 2 of your Project Portfolio.

    3. Knowledge management system presentation.
    You are required to present your knowledge management system improvements to stakeholders for feedback and approval. If you are completing for the case study organisation, this will be your assessor and at least one other student and your presentation should be no more than 5 minutes and can be presented on a computer showing the work you have completed. If you are completing this for your own business or at work, you can present your knowledge management system to any relevant stakeholder/s within your organisation. However, if you are unable to present your knowledge management system at work to stakeholders, you may also provide your presentation to your assessor and another student.
    At the presentation, your assessor will be looking to see that you can:
    • explain and present the information using detailed language
    • demonstrate effective oral communication skills including:
    o speaking clearly and concisely
    o using questions and active listening skills to articulate information and requirements.
    Your assessor will also provide you feedback on your knowledge management system which you must review and respond to.
    Complete Section 3 of your Project Portfolio based on this feedback.

    4. Submit your completed Project Portfolio.
    Make sure you have completed all sections of your Project Portfolio, answered all questions, provided enough detail as indicated and proofread for spelling and grammar as necessary.

    Attachment:- Project Portfolio.rar

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